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New to pHion Balance?
Our objective is to make your shopping experience easy, safe and enjoyable. We have worked hard to build a web site to provide this experience for you and over the past couple of years our users have asked certain questions, the following are the questions that seem the most common. If you have a question not covered below, please feel free to contact us directly.
What does pH mean?
What is the importance of testing your pH and what should your everyday normal person’s pH be?
Can you ever be too alkaline?
What is the pH of my blood, skin, stomach, etc…?
Tell me a little about pHion and how long you have been in business?
Who is Apex Wellness Group, LLC?
Are you affiliated with Robert Young or Christopher Vasey?
Are your products approved by the GPM?
Does Christopher Vasey have a clinic in the US?
Are the products that Christopher Vasey recommends in his book your supplements or only available in Europe?
Do you have any international distributors?
Do you have wholesale pricing for business owners?
Are your products available in my local grocery or health food stores?
Where is the best source to find recommendations for acid/alkaline foods?
How do you use the strips?
What if I am not getting an exact match to the color chart?
Will my urine and saliva tests differ and why would they if they do?
Which test is more accurate, saliva or urine?
What if my strip doesn’t change from the beginning color, does this mean the strip is defective?
What if the test is above the 8.0 range does this mean I need to eat more acidic?
Which side of the strip do I use?
Do these strips work with water or any other foods or chemicals?
When should I be testing and how often? How many pH sticks does one person need?
Do these test strips expire?
Why do you recommend using so much water with this supplement, it seems very unlikely someone can drink 3 liters of water a day?
Can this product alone dramatically change the range of my pH?
What does this product do and how will it benefit me?
Does it change the taste and smell of the water?
What happens if I get any component of the pHion Booster in my eye?
What type of water should I use with this supplement?
What makes this better than using a water ionizer?
How long will this product last?
Where are the minerals in the supplement derived from?
Isn’t drinking water at a 9.5 too alkaline, and isn’t this dangerous to drink too alkaline water?
How much do I mix at a time?
Can I use this product in other liquids other than water?
Why are there two different bottles?
What if the product has crystallized? Is this still safe to drink? (The product has become cloudy with white clumps floating in it)
How often should I be drinking alkaline water?
Can I use the small bottle (alkalizing agent) alone?
What is more beneficial in using this product in water than just using baking soda, isn’t it the same thing?
Can we purchase the two bottles separately?
What type of side effects will I experience?
Is this product organic?
What makes this product better than other greens on the market, how are the ingredients more beneficial?
How long do I have to take this supplement to see a change in my pH?
What is the difference in the capsules and the powder?
Are the capsules veggie caps?
What does the powder taste like?
Does this product contain Chlorella?
Is this product safe for everyone?
Why is it important to take a green food supplement?
Where are the "Greens" manufactured and how are they processed?
How much water should I drink with the pHion Green?
Can I take other supplements and vitamins along with pHion Green? Will pHion Green alone make up for all the daily minerals I need?
Do I have to stay on a strict alkaline diet while taking the pHion Green?
Will this help me lose weight?
Where is the Alkazyme derived from, and what is Alkazyme?
What is the suggested dosage for the powder and capsules?
Which one is better to use between the capsules and the powder?
Can you mix the powder into smoothies, yogurt, etc?
Is the pHion Green Superfood gluten free?
Why do the 5 main minerals in this product help with alkalizing the body?
How often should I be taking pHion Alkaline Minerals, can I ever get too much calcium?
Does it have a taste?
Do you offer in capsule form?
Are there any main side effects from this product?
Is this product milk derived, and will there be a side effect if I am lactose intolerant?
Can I use this with prescription medications?
Why not just use Coral Calcium?
What is the suggested dosage?
Where is the Calcium derived from?
Is the pHion Alkaline Minerals gluten free?
What does the product taste like?
Why does it recommend using cold water?
Is this product a laxative?
Do I have to follow a special diet to get maximum benefits?
Do I take this product as needed?
What makes this product better than other cleanses on the market?
Is this product in capsule form?
Is this product safe for children, nursing mothers, pregnant women, and persons who have had intestinal surgeries (gastric bypass)?
Are there any side effects?
Can I take other supplements or vitamins with pHion Ionic Colon Cleanse or while cleansing?
Can I add anything to the pHion Ionic Colon Cleanse to make the taste more tolerable?
How long until I will see results?
What is the main reason a person should do a cleanse?
What is the recommended daily dosage?
Do I have to use this product with the pHion Ionic Colon Cleanse to get full benefits?
Can everyone take this product?
How long do I need to take this supplement to eliminate the yeast or fungus?
When will I know that I am fully detoxed?
How many capsules per day, and when is the best time to take it?
What is a Prebiotic, and why is it necessary for one to take?
Will this affect my stomach’s pH?
Why is it beneficial for someone to take a daily fiber supplement?
Will this make me more regular or cause a laxative effect?
How is this product different from other fiber supplements?
What is a Probiotic, and why is it necessary to take a Probiotic?
Will this have an effect on my stomach pH?
Won’t my stomach acid just kill of the good bacteria?
Can I keep this product in the freezer?
Why do you recommend storing in a refrigerator and why is it not shipped cold?
Is it best to follow a special diet while taking the Orange?
Do I have to use a Prebiotic to get the best results?
What is the daily recommended dosage?
Will this product do anything for my acidity or help to balance my pH?
What are the benefits in taking an anti-oxidant?
What makes this product better than other anti-oxidants?
Are the ingredients in the Indigo all organic?
Do I take this supplement before or after eating?
How often do I take it and for how long?
What is ORAC?
Are there side effects from the ingredients?
What is an enzyme?
When is the best time to consume enzymes?
Why is it important to take enzymes?
Does this product have any other benefits other than just ingesting them?
Can anyone take the pHion Complete Digestive Enzymes?
What is the daily recommended dosage?
Is this supplement safe to take on a daily basis?
When is the best time to take this supplement?
Does pHion Acid Drainage contain alcohol?
What are the main benefits from using pHion Acid Drainage?
How long do I have to use this in order to see results?
What is a tincture?
Is this to be used in place of the tea?
Does it contain caffeine?
Will I need to stop taking my medications or vitamins?
How long should I stay on this cleanse?
Should I be eating or drinking anything while completing this cleanse?
Will this cause a fatigue type affect?
Who should not use the pHion Master Cleanse?
Will I lose weight and if so how much?
Will I still be able to maintain my normal activities?
How often can I be taking the pHion Master Cleanse?
How should I prepare for the pHion Master Cleanse?
I am new to your site, how do I place an order?
How exactly does your Auto Replenishment feature within your Shopping Cart work?
Do you offer gift certificates?
I am having trouble creating my account and my zip code is coming back invalid. What can I do to complete my registration?
Do I have to use a credit card or do you accept other forms of payment?
I have a promotional code from a marketing piece you sent, how do I use that?
How do you calculate the shipping costs for my order?
How are items of my order shipped?
Can I still get the free shipping option to go priority mail?
Do you ship internationally?
I have a question about the rules/regulations/restrictions imposed by my country’s Customs Department and/or Government.
What is the difference between International Air Parcel and USPS® Global Express?
I’m an International Client, why can’t I get free shipping for spending $100.00 on an order?
How long will it take my order to ship from the warehouse?
How will I know if products I have ordered has shipped?
How can I track my package?
My package has not arrived, where is it?
How do I use my account?
How do I update my payment information?
I have changed my contact information, what should I do?
I have changed my email address, what should I do?
I can’t remember my password, what should I do?
I would like to close My Account, how do I do this?
Is ordering online safe?
How do you protect my privacy?
Do you have a Guarantee?
When will my order be processed for shipment?
Can I review and change an order online?
I need to change my shipping and/or billing information for an order, how do I do that?
I need to cancel my order, how do I do that?
I would like to combine two orders into one, how do I do that?
How do I return an item I have purchased?
Can I get a refund for items I have purchased?
How do I exchange an item I have purchased?
How do I pack up and send in my return?
I lost my Packing Slip what should I do?
If you are not convinced that our products are everything we say they are and more, or you simply change your mind, you may return your purchase within 30 days for a no questions asked and no hard feelings refund of the purchase price.